Privacy Policy

Last Updated: January 2026

Health World Swansea ("we," "us," "our," or "Company") operates the healthworldswansea.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services offered therein (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and postal address when you voluntarily provide them through contact forms or account registrations.
• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral sources.
• Cookies: Information stored on your device through cookies and similar tracking technologies (see Cookie Policy section below).
• Usage Data: Information about how you interact with our Site, including links clicked, searches performed, and content viewed.
• Device Information: Device identifiers, hardware model, and mobile network information.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our Site and services.
• To conduct analytics and track affiliate performance, including conversions and referrals to partner casinos.
• To personalize your experience and deliver targeted content.
• To communicate with you regarding updates, promotional offers, and service announcements.
• To monitor and analyse Site usage trends and effectiveness.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

3. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:

• Essential Cookies: Required for Site functionality and security.
• Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
• Affiliate Tracking Cookies: Enable us to track referrals and commissions from partner casinos.
• Marketing Cookies: Used for retargeting and promotional purposes.

Cookie Opt-Out: You can control cookies through your browser settings and may opt out of certain cookies. However, disabling essential cookies may affect Site functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Links

Our Site contains links to external websites, including non-Gamstop casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of third-party websites. We strongly encourage you to review the privacy policies of any external sites before providing personal information or engaging in transactions.

Any information you provide directly to casino partners is governed by their respective privacy policies, not this policy.

5. Your Rights

Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights:

• Right of Access: You may request a copy of your personal data.
• Right to Rectification: You may correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data ("right to be forgotten") in certain circumstances.
• Right to Restrict Processing: You may limit how we use your information.
• Right to Data Portability: You may receive your data in a structured, portable format.
• Right to Object: You may object to certain processing activities, including marketing communications.
• Right to Lodge a Complaint: You may file a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA). Please contact us for details regarding your specific rights.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods may vary depending on the context and our legal obligations. When data is no longer necessary, we securely delete or anonymise it. You may request deletion of your data at any time, subject to legal restrictions.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@healthworldswansea.co.uk
Website: healthworldswansea.co.uk

We will respond to your inquiries within 30 days of receipt.

Data Protection Officer: For GDPR-related enquiries, you may contact our Data Protection Officer at the email address above.